This privacy policy governs the collection, storage and use of personal information collected by Analyse Concept Limited a company incorporated in England and Wales with registered company number 8262382 and registered offices located at 64 New Cavendish Street, W1G 8TB London, United Kingdom (‘Analyse Concept’, ‘we’ or ‘us’).
Analyse Concept Ltd is committed to protecting and respecting your privacy.
We are the data controller and will process your personal data in accordance with the Data Protection Act 1998 as amended or replaced by the General Data Protection Regulation 2016 and any national laws which relate to the processing of personal data (‘data protection legislation’).
Please read the following carefully to understand our views and practices regarding your data and how we will treat it.
This policy applies to information we collect about:
- Visitors to our website
- Clients
- Introducers
- Suppliers
1. WHAT DOES ANALYSE CONCEPT LTD?
We provide UX, user researcher and digital strategy consultancy services to clients to help them through their digital transformation as well as through the development of new digital product.
2. VISITORS TO OUR WEBSITE
We may collect and process personal data about you in the following circumstances:
- when you complete the online contact forms on our website (“Site”) providing us with your name, address, email address and contact number;
- whenever you provide information to us when reporting a problem with our Site, making a complaint, making an inquiry or contacting us for any other reason. If you contact us, we may keep a record of that correspondence;
- when you visit our “Site”.
We collect anonymized details about visitors to our website for the purposes of aggregate statistics or reporting purposes. However, no single individual will be identifiable from the anonymized details we collect for these purposes.
We may also collect data in the following ways:
IP Address
We may collect information about your device, including where available your Internet Protocol address, for reasons of fraud protection. We may also collect information about your device’s operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.
Cookies
Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site.
We may use your personal data for our legitimate interests in order to:
- provide you with information, or services that you requested from us;
- respond to an inquiry submitted via our online contact forms;
- allow you to participate in interactive features of our Site when you choose to do so;
- ensure that contents from our Site are presented in the most effective manner for you and for your device;
- improve our Site and services;
- process and deal with any complaints or inquiries made by you;
- and contact you for marketing purposes where you have signed up for these (see section 5 for further details).
- Website Links
Our Site may, from time to time, contain links to and from the websites of third parties. Please note that if you follow a link to any of these websites, such websites will apply different terms to the collection and privacy of your personal data and we do not accept any responsibility or liability for these policies. Please check before you submit your information to these websites.
3. SOCIAL MEDIA
If you share our content through social media, for example by liking us on Facebook, following or tweeting about us on Twitter, those social networks will record that you have done so and may set a cookie for this purpose.
In some cases, where a page on our website includes content from a social network, such as a Twitter feed, or Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks, just as those social networks cannot access cookies we set ourselves.
4. GOOGLE ANALYTICS
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html
5. MARKETING/ SUBSCRIPTION EMAILS
Our Site operates a marketing / subscription-based email system, used to inform subscribers about information supplied by our Site. Users can subscribe through an online automated process should they wish to do so but do so at their own discretion. Some subscriptions will be manually processed through prior written agreement with the user.
Subscriptions are taken in compliance with UK Spam Laws detailed in the Privacy and Electronic Communications Regulations 2003. All personal details relating to subscriptions are held securely and in accordance with the GDPR.
Analyse Concept also processes your data when it is in our legitimate interests to do this and when these interests do not override your rights. Those legitimate interests include providing you with information on our services and events.
6. CLIENT CONTACTS
The personal information we collect about you, where ‘you’ are a contact as one of our clients. We need to collect information about you as an essential part of providing our Services when:
- we contact you with a view to providing Services to you;
- you email us expressing an interest in working with us;
- you provide us with your business card or other information provided to us, given to our employees at sales and marketing events;
- you post information or advertisements on job boards or social media websites;
- we provide Services to you as an actual or a potential hirer of your services;
- we complete contractual documentation relevant to the Services.
We will usually collect the following information from or about you:
- your name;
- your postal address;
- your phone and e-mail details;
- details of your role, title and responsibilities within your organization;
- with your consent, marketing our other products and services by mail and email;
- with your consent, obtaining your sensitive personal data from third parties including your health, ethnic origin, or criminal prosecutions from third parties such as employers and credit reference agencies, fraud prevention agencies and other similar organizations.
We will not transfer any customer personal data outside the European Economic Area (“EEA”).
7. SUPPLIERS
We will collect details such as contact names, address, email address and telephone number in order to contact you about goods and/or services we have ordered from you, to comply with our contractual obligations and to place further orders. We may share your personal data with our employees to manage our relationship with you and we will keep your personal data for as long as we require your goods and/or services subject to a maximum of six years from the date of our last contact with you. We will not transfer your personal data outside the EEA.
8. MARKETING
We may use customer personal data to provide you with details about our services, products and business updates which we think may be of interest:
- tick the relevant box situated in the form on which we collect your information;
- clicking the unsubscribe button contained in any such communication received;
- email us with your name and contact details.
Where you have subscribed to receive marketing correspondence from us we will keep your personal data for six years from when you subscribed to receiving marketing information from us or until you unsubscribe from receiving such correspondence from us (whichever is earlier).
9. DATA SECURITY
Information you provide to us is shared on our secure servers. We have implemented appropriate physical, technical and organizational measures designed to secure your information against accidental loss and unauthorized access, use, alteration or disclosure. In addition, we limit access to personal data to those employees, agents, contractors and other third parties that have a legitimate business need for such access.
Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your information transmitted to our Site; any transmission is at your own risk.
10. ACCESS TO, UPDATING, DELETING AND RESTRICTING USE OF YOUR DATA
It is important that the personal data we hold about you is accurate and current. Please keep us informed if the personal data we hold about you changes.
Data protection legislation gives you certain rights in relation to your personal data. You have the right to object to the processing of your personal data in certain circumstances and to withdraw your consent to the processing of your personal data where this has been provided.
You can also ask us to undertake the following:
- update or amend your personal data if you feel this is inaccurate;
- remove your personal data from our database entirely;
- send you copies of your personal data in a commonly used format and transfer your information to another entity where you have supplied this to us, and we process this electronically with your consent or where necessary for the performance of a contract;
- restrict the use of your personal data;
- and provide you with access to information held about you and for this to be provided in an intelligible form.
We may request specific information from you to help us confirm your identity. Data protection legislation may allow or require us to refuse to provide you with access to some or all the personal data that we hold about you or to comply with any requests made in accordance with your rights referred to above. If we cannot provide you with access to your personal data, or process any other request we receive, we will inform you of the reasons why, subject to any legal or regulatory restrictions.
Please send us any requests relating to the above, specifying your name and the action you would like us to undertake. Note that in relation to requests to access personal data, we reserve the right to charge a reasonable fee to comply with your request.
11. RIGHT TO WITHDRAW CONSENT
Where you have provided your consent to the collection, processing and transfer of your personal data, you may withdraw that consent at any time. This will not affect the lawfulness of data processing based on consent before it is withdrawn. To withdraw your consent please contact us directly.
12. CHANGES TO OUR PRIVACY POLICY
We reserve the right to update this privacy policy at any time, and any changes we make to our privacy policy will be posted on this page. We will notify you if there are any changes to this policy that materially affect how we collect, store or process your personal data. If we would like to use your previously collected personal data for different purposes than those we notified you about at the time of collection, we will provide you with notice and, where required by law, seek your consent, before using your personal data for a new or unrelated purpose. We may process your personal data without your knowledge or consent where required by applicable law or regulation.
13. CONTACT US
If you have any question feel free to contact us directly using the form provided on the website.
